Terms & Conditions

Last Updated: March 15, 2024

These Terms & Conditions ("Terms") govern your access to and use of the Freshslice Pizza website, mobile application, and services (collectively, the "Services"). Please read these Terms carefully before using our Services. By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference.

1. Acceptance of Terms

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.

We reserve the right to modify these Terms at any time. All changes are effective immediately when posted and apply to all access to and use of the Services thereafter. Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes.

2. Account Registration

To use certain features of our Services, you may need to register for an account. When you register, you agree to provide accurate, current, and complete information about yourself and to update such information as necessary to keep it accurate, current, and complete.

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access to or use of your account. We cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.

We reserve the right to disable any user account at any time, including if we believe that you have violated any provision of these Terms.

3. Ordering and Payment

3.1 Ordering

You can place orders for our products through our website, mobile application, or by calling our stores directly. By placing an order, you make an offer to purchase the products you have selected based on these Terms.

We reserve the right to accept or decline your order for any reason, including but not limited to:

Once we accept your order, we will send you a confirmation email or notification. A contract for the purchase of products is formed only when we send you this confirmation.

3.2 Pricing and Availability

All prices shown on our Services are in Canadian dollars and include applicable taxes unless otherwise stated. Prices and product availability are subject to change without notice.

Despite our efforts, products displayed on our Services may occasionally be mispriced or unavailable. If a product is mispriced, we reserve the right to refuse or cancel orders for the mispriced product, regardless of whether the order has been confirmed or payment has been made.

3.3 Payment

We accept various payment methods as indicated on our Services. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and that the payment information you provide is true and accurate.

You authorize us to charge your designated payment method for the total amount of your order, including taxes, delivery fees, and any other applicable fees. If your payment cannot be processed, we reserve the right to cancel your order.

3.4 Delivery

Delivery areas and minimum order requirements may vary by location. Delivery times are estimates and may be affected by factors outside our control, such as weather conditions, traffic, or high order volumes.

You agree to provide accurate delivery information, including address and contact details, and to be present at the delivery location to receive your order. If you are not available to receive your order, we may leave it at your door or with a concierge (if applicable), or return it to the restaurant, in which case you may still be charged for the order.

4. User Conduct

When using our Services, you agree to:

We reserve the right to terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

5. Intellectual Property

The Services and their entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Freshslice Pizza, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services, except as follows:

You must not:

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Services in breach of the Terms, your right to use the Services will stop immediately and you must, at our option, return or destroy any copies of the materials you have made.

6. Promotions and Loyalty Programs

We may offer promotions, discounts, loyalty programs, or other incentives ("Promotions") from time to time. All Promotions are subject to their specific terms and conditions, which may be posted on our Services or otherwise communicated to you.

We reserve the right to modify, suspend, or terminate any Promotion at any time without notice. Promotions may not be combined with other offers, may not be transferable, and may not be redeemable for cash or other consideration.

Loyalty program points or rewards have no cash value and may expire as specified in the program terms. We reserve the right to adjust point balances and rewards if we determine that points were issued or redeemed in error or through fraudulent activity.

7. Disclaimer of Warranties

YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

FRESHSLICE PIZZA, ITS SUBSIDIARIES, AFFILIATES, AND LICENSORS DO NOT WARRANT THAT:

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

8. Limitation of Liability

IN NO EVENT SHALL FRESHSLICE PIZZA, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

IN NO EVENT WILL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID TO FRESHSLICE PIZZA IN THE LAST SIX (6) MONTHS, OR, IF GREATER, ONE HUNDRED DOLLARS ($100).

Some jurisdictions do not allow the limitation of liability for personal injury, or of incidental or consequential damages, so this limitation may not apply to you.

9. Indemnification

You agree to defend, indemnify, and hold harmless Freshslice Pizza, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services, including, but not limited to, any use of the content, services, or products other than as expressly authorized in these Terms or your use of any information obtained from the Services.

10. Dispute Resolution

10.1 Governing Law

These Terms and your use of the Services shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without giving effect to any choice or conflict of law provision or rule.

10.2 Informal Dispute Resolution

Before filing a claim against Freshslice Pizza, you agree to try to resolve the dispute informally by contacting [email protected]. We'll try to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 30 days of submission, you or Freshslice Pizza may bring a formal proceeding.

10.3 Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms, including the formation, interpretation, breach, or termination thereof, including whether the claims asserted are arbitrable, shall be referred to and finally determined by arbitration in accordance with the JAMS International Arbitration Rules. The tribunal shall consist of one arbitrator. The place of arbitration shall be Vancouver, British Columbia. The language to be used in the arbitral proceedings shall be English.

Notwithstanding the foregoing, you and Freshslice Pizza agree that nothing herein shall be deemed to waive, preclude, or otherwise limit either party's right to:

11. Miscellaneous

11.1 Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference herein, constitute the entire agreement between you and Freshslice Pizza concerning the Services and supersede all prior or contemporaneous communications, whether electronic, oral, or written, between you and Freshslice Pizza with respect to the Services.

11.2 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and Freshslice Pizza's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

11.3 Severability

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

11.4 Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without Freshslice Pizza's prior written consent. Any attempt by you to assign or transfer these Terms without such consent shall be null and void. Freshslice Pizza may freely assign or transfer these Terms without restriction.

11.5 Notices

Any notices or other communications provided by Freshslice Pizza under these Terms, including those regarding modifications to these Terms, will be given by posting to the Services or by email. For notices made by email, the date of receipt will be deemed the date on which such notice is transmitted.

11.6 No Agency

No agency, partnership, joint venture, employee-employer, or franchiser-franchisee relationship is intended or created by these Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at:

Freshslice Pizza
5 Abbie Road North
Jayden, BT5 5ED
Canada
Email: [email protected]
Phone: +445254871907